Return, Exchanges, & Refund Policy

When making a purchase on Melanin E Commerce, you are receiving cryptocurrency rebates in the form of the REPAR Utility Token. The tokens you received can not be refunded. All sales are final. Once an order has shipped, we do not accept returns or exchanges.

Store Credit will be issued for damaged or defective items only. Refunds are not available.

To make a return submit your return request HERE with your email address and order number. All requests will be responded to within 3 business dayS

What items can be returned or exchanged?

Only defective items. Any defective items MUST be returned in protective packaging to reduce damage during handling. Damaged returns will NOT be accepted. Please note that shipping and handling fees are not refundable.

Returns must be unworn, unaltered, and unwashed with all tags attached. NO EXCEPTIONS. If we find any defects on the merchandise, signs of wear or smell we reserve the right to not accept your return.

The following items are excluded and cannot be returned or exchanged:

All accessories including sunglasses, jewelry, hats and handbags

Free gifts or promotional items

Electronic Equipment

Hair Products

Items marked FINAL SALE


Items with built in undergarments



Worn items

Items with scents, deodorant, and signs of wear.

Shipping fees


You have 14 days from the date your order ships to return your item. All returns are refunded via store credit only in the form of a Melanin E Commerce gift card. The store credit will be emailed to the email address attached to your order.

Please include your packing list or order # with your return.

International orders have a return window of 30 days from the date your order ships.

Customers are responsible for the shipping cost of all returns.


You have 14 days from the date your order ships to exchange your item(s) for a new item(s).

Exchange item(s) must be received within 14 days of exchange order initiation

Exchanges are unavailable for international orders

Customers are responsible for the shipping cost of all returns.


Will I be able to receive a refund?

Store Credit, in the form of a gift card will be issued if you receive a faulty or defective item only. Refunds are not available.

Are there any return fees?

Return shipping postage is the sole responsibility of the customer.

If you receive an inaccurate item or a faulty product we will cover the cost of the return.

When will I receive my store credit?

Once we have received your return please allow up to 5 business days for your store credit to be issued.

Still have questions? Email us at with your First and Last Name, order number, return confirmation number and we will get back to you within 3 Business Days.

Your Acceptance of Our Return & Exchange Policy Terms & Conditions are agreed upon when making a purchase on